Resources

EASTERN NEW MEXICO'S CHOICE FOR SUPPORTIVE SERVICES

With more than 23 years of home care experience, Community Homecare understands how important it is for people to be able to stay in their homes.  But sometimes, the challenges of everyday living get beyond even the most independent-minded people.

 

Community Homecare has been created to provide both medical and non-medical supportive services that help people remain independent and in control.

 

It starts with a careful review of the situation and continues with an individualized plan of services.  This plan includes options that make it easier to match the right services to the right needs and meet daily challenges - big and small.  Community Homecare is ready to help.  Our caregivers are carefully screened, trained, and insured.  They meet our high standard of quality, because we know how important it is to you and your family.  And, since they are Community Homecare employees, there is no worry about taxes, Social Security or supervision.  We help make independent living at home a possibility for you or the people you care about.

 

To find out more information about the various services we offer, please contact the office of your choice.  Our telephone numbers are:

·         Clovis: (505) 769-2243 or 1-800-559-2243

·         Roswell: (505) 623-6614 or 1-800-455-6614

·         Ruidoso: (505) 258-1986 or 1-866-258-1986

·         Tucumcari: (505) 461-3661 or 1-866-661-3661

The Challenges of Independent Living

It doesn't always involve a health crisis.

It can be the result of the natural aging process.  As we grow older, a person's visual, hearing and other physical capabilities begin to change.  Loneliness and a lack of companionship can also add additional problems at this changing stage of life.  While the vast majority of people over 65 are independent and living safely in their personal homes, the number of those needing assistance with the normal tasks of daily living is growing significantly in number.  Sometimes people just need a little help to remain safely in their homes.

Important Information

The key to keep people living independently and safely is assistance with activities of daily living.  These are the every day basic tasks in life that we must all accomplish just to get by.  When people can't do these tasks/activities independently, they all too often end up in facilities instead of remaining in their homes where they want to be and where we realize the quality of their life is best.  These basic activities include:

  • Bathing
  • Dressing and grooming (ie. shaving, washing their hair)
  • Getting in and out of bed or up from chairs
  • Going to the bathroom
  • Getting around inside the house or apartment
  • Preparing and eating meals
  • Light housekeeping
  • Laundry
  • Meal preparation
  • Grocery shopping
  • Getting around outside - visiting the doctor
  • Errands

Community Homecare also provides one-to-one companionship that eliminates social isolation through the following kinds of activities:

  • Writing/correspondence
  • Reading
  • Conversation
  • Entertainment
  • Arts and crafts and games

Caregivers provided by Community Homecare have complete background checks, are trained, insured and covered by worker's compensation.  Our caregivers are kind-hearted people with a gentle touch who understand the special needs of older adults.

DO YOU EVER WONDER ABOUT CARING FOR YOUR PARENTS FROM A DISTANCE?

I wish I could be there, but I just can't.

In today's world, it's not uncommon for adult children to live in a different city from their parents or relatives.  It's hard to know what they need and it's easy to feel helpless and guilty.

The Critical Information

The first step in arranging care from a distance is identifying what needs to be done.  Through Community Homecare's caring staff of professionals, you can access a free online Independent Living Assessment that lets you get involved and be informed about factors that limit a person's ability to live  safe and independent in the comfort of their home.  By taking a few moments of your time, you can answer a series of questions to identify how well the individual can perform activities of daily living and other factors that impact their well being.

 

We offer this free tool as the first step in the process of making sure you or your loved one can remain safe at home.  The assessment results provide valuable information about next steps, including recommendations for checking with a physician when appropriate, situations in which home care might help, "red flags" about safety issues and general useful information about conditions, what you should watch for and expect.

 

At the end of the online assessment, you are given the opportunity to send a copy of the results to the Community Homecare office and request that someone contacts you for follow-up.  In almost every instance, it is equally important to have someone actually visit the individual and perform an at-home assessment.  This involves much more detail and is conducted by a trained health professional who asks a series of questions in addition to observing the individual and reviewing the home environment.  The at-home assessment can be arranged through your local Community Homecare office, free of charge.

 

The at-home assessment provides much more information as well as service recommendations.  You can arrange to receive a copy of the at-home assessement report*, which indicates the types of services recommended.  This helps provide peace of mind in knowing that the safety of your loved one has been professionally assessed and he or she is receiving the right level of care for the right reason.

 

You can also arrange for Community Homecare for ongoing status reports* that will keep you informed and involved in the care of your loved one.  There may be an additional charge for the reports.

*upon consent by the individual receiving services

Do you know if your loved one is safe at home?

Dad is getting older.

You worry about him because he hasn't been able to do some of the things he used to do with ease. You notice he can't go up and down the stairs as easily as he used to, so you fear that he may fall and hurt himself.  You talk to your mom on the phone and realize she is becoming isolated and withdrawn.  Her friends have either moved or passed away and she doesn't know anyone in the neighborhood.  She's alone and lonely.

Important Information

As our parents grow older, we, their children, have to address different issues.  We have concerns about the safety or emotional needs of our parents.  At the same time, our parents want to maintain their independence.  They often tell us they don't need any help.  We must address these concerns while respecting our loved one's need for independence.  These can the most difficult conversations you'll ever have with your parents.

 

But there are things you can do to make this task easier.  By letting them know there is often an alternative to moving out of their house, you can begin to discuss how an assessment of their situation can identify potential services that can help them remain independent.  A good assessment and plan of care can help avoid accidents, overcome isolation and reduce the medical and mental risks of being home alone.  The assessment usually takes from 45 minutes to an hour and includes questions and observations about medications, nutrition, home safety, social support needs, personal appearance, and hygiene, health history, ability to communicate and ability to perform activities of daily living independently.  It's not a test and it is conducted by trained professionals who learn as much by observing as they do by asking.

Give the office nearest you a call - they will be happy to discuss any questions regarding a free, at-home assessment.

GET OVER THE GUILT AND BALANCE YOUR LIFE!

You may be one of 25 million Americans who spend all or part of their day assisting five million family members or friends who need help to remain at home.

According to the Administration on Aging, the great majority of caregivers are women - a quarter of whom care for both older parents and children.  Half of all caregivers also work other jobs outside the home.  Often those same caregivers find themselves overwhelmed and stressed out.

Important Information

We all want to remain at home as long as we can and as a result, we can sometimes overlook the effects of aging.  Too often, the family members try to do everything, trying to become all things to all people.  It's important to realize that you aren't alone and you don't have to take on all the responsibilities.

Community Homecare can provide the help you need to keep your life balanced and make sure your loved one is safe and cared for at home.  It may only require someone coming into the home for as few as four hours a week to read, talk or share other social activities.  Or, it could mean a personal care attendant who can clean house, cook, run errands, drive to the doctor and assist with other activities of daily living.  Having a trained professional assess the your loved one's needs and getting appropriate help with some of the day-to-day tasks can reduce your stress level and promote better family relationships.  It could be a little help or a lot, for a short respite or long-term.  Community Homecare wants to help you and your loved one make the most of life.

BEING AN "IN-THE-KNOW" CONSUMER

There are so many support services - it's easy to be confused or unsure of who or what to select.

Also, there are differences in funding sources and costs that are very hard to understand.  There may be a multitude of similar companies offering medical or non-medical home care and companion services, in addition to people who work independently.  While Internet sites and Yellow Page ads may look impressive, it's very important to understand all of the implications before making a decision.

The Critical Information

There are basically two ways to access supportive home care and there are major differences between each one.  It's very important to be an "in-the-know" consumer before you make a decision so that you can fully understand the advantages and disadvantages of each choice.  Here are the two choices available:

 

Community Homecare - this is a company that employs individuals to provide specific health services and is responsible for hiring the individual, performing background screening, taxes, insurance, training the individual, workers compensation, and other tasks very important to the consumer.  Employment is the meaningful variable; it carries with it an array of protections.  If an employee has an appointment, is sick, or goes on vacation, Community Homecare provides another employee to perform the needed services.  Community Homecare supervises the employee and sends Quality Control coordinators on a monthly basis to ensure the work is being done to your satisfaction.  Community Homecare assigns specific duties and supervises the caregivers, while our staff keeps detailed records of the services performed and of our client's status.  Any changes in status is reported to the supervisor or case manager.

 

In many instances, Community Homecare provides support for activities of daily living (help with bathing, meal preparation, laundry, etc.) and also skilled care (nursing treatments, physical therapy).  This means that if someone is receiving help with shopping and errands and becomes ill and needs nursing help, he or she does not have to seek another source of help - Community Homecare can provide the necessary care.  This makes for a smooth transition for the patient and the family already dealing with someone becoming ill.

Independent Contractor - This is a person who is individually hired by either a family member or the person needing help.  While this may appear to be a less expensive alternative, there are many "hidden" costs and risks associated with this choice.  Whoever hires an independent contractor assumes responsibility for payment of payroll taxes (they are the employer).  If the contractor is injured on the job, the person who hired them is responsible for all medical bills and any other expenses.  When the contractor takes a day off or goes on vacation, he or she is not obligated to find a replacement.  There is no formalized supervision or quality control program in place, nor is there a formalized training program provided to the contractor to ensure the appropriate care for your loved one.  Perhaps a bit lower in hourly costs, but the choice of an independent contractor does not provide the security, trust and assurance most people want for themselves or their loved ones.

PROFESSIONAL INFORMATION

When you need advice, seek a professional.

This may include health care professionals, but it is just as likely to mean financial or legal advisors, church staff, community agency staff, and many others.  Research shows that "professionals" are the most frequently used source of information about home health care.  But, many professionals are little more informed about home health care than their clients and family members.

What you need to know

Community Homecare works for you in your professional capacity as well.  The at-home assessment tool we use will enhance your assurance that the right thing is being done for the ones who trust in you or turn to you for advice.  Many trust advisors and guardians rely upon Community Homecare as a way to meet the health care needs of their clients while being a good steward of their assets.  Our professional case managers work with you to arrange supportive services for long or short-term disability clients.

Community Homecare provides further assurance that you are doing the right thing by making sure all employer obligations are fulfilled to the letter of the law.  We also ensure that background checks and liability protections are in place.  In all, we help you fulfill your obligations as a professional, even when home care is not your profession.